Responsible Gaming

At King Johnnie Casino, we are committed to promoting safe, fair, and responsible gambling. Our goal is to ensure that your gaming experience remains enjoyable and under control at all times.

Gambling should always be a form of entertainment, not a source of financial or emotional stress. If you ever feel that your gaming activity is becoming difficult to manage, we provide a range of responsible gambling tools designed to help you regain control.

Player Protection Tools

Players may set deposit limits to control how much they spend. Limits can be applied on a daily, weekly, or monthly basis by contacting customer support, and they will be activated within 24 hours of the request.

We also offer a cooling-off period, which temporarily locks your account for 24 hours, 7 days, 30 days, or 90 days. During this period, access to the account will be restricted.

For longer-term control, players may request self-exclusion. A self-exclusion period lasts a minimum of six months and can extend for as long as requested, including indefinitely. During this time, all associated accounts will remain closed. Reactivation of an account after self-exclusion is only possible after the minimum exclusion period has expired and upon formal request.

Where a third party requests exclusion on behalf of a player, appropriate verification procedures will be conducted before any action is taken.

Keeping Gambling in Perspective

We encourage all players to monitor both the time and money spent on gambling. It is important to play within your financial means and never attempt to recover losses through continued play. Taking regular breaks and setting clear limits are effective ways to maintain balance.

If you believe you may be experiencing gambling-related difficulties, we strongly encourage you to seek professional support.

Getting Help

Independent organizations are available 24/7 to provide confidential advice and assistance:

Gambling Therapy – www.gamblingtherapy.org

These services offer free guidance, practical tools, and emotional support for individuals affected by gambling problems.

Age Restriction Policy

Participation in gambling activities is strictly limited to individuals aged 18 years or older, or the legal gambling age in their jurisdiction if higher. We apply strict Know Your Customer (KYC) procedures to verify age and identity during registration and throughout the customer lifecycle.

Gambling involves risk and may be harmful if not managed responsibly. We reserve the right to suspend or permanently close accounts where age verification requirements are not satisfied.

Parents and guardians who wish to block access to gambling websites may consider installing internet filtering software such as:

CyberPatrol
Net Nanny